The job to be done

How might we improve our iOS app's user experience to ensure effortless self-identification and provide a seamless onboarding process for our customers?

The DAEGO 2.1 app was already available in the App Store, promising an opportunity to confirm one's identity and share it with the requester. However, feedback from the product manager indicated a need for a better user experience and for implementing new features to scan security marks on identity cards.